Why Clinical Workflow is the Next Healthtech Trend — Patient centered care has been a top healthcare mantra for years, starring in health system’s leadership top-of-mind topics and a leading investment thesis. However, a real healthcare transformation isn’t going to happen before provider enablement becomes an equal priority. Customer centricity in enterprise software Take enterprise software as an example. The notion of ‘customer success’…

Quality best-practices in healthcare are critical and need to be widely implemented by healthcare providers for safer and better care. Organizations like the Agency for Healthcare Research and Quality (AHRQ), the American College of Surgeons (ACS) and others offer education and training toolkits. …

Low-cost and simple-to-implement healthtech drives health equity — In a webinar on the future of the operating room (OR), the speakers touched the topic of the cost of technology. Surgical innovation is expensive. A DaVinci robot, a surgical system that uses a minimally invasive surgical approach, has a $2-million price tag. Not every hospital can afford that. “We’re…

And Why Chiefy is Not ‘Slack for Surgery’ — This week I attended a fascinating webinar where a hospital executive described the implementation journey of a HIPAA-compliant chat tool in the hospital. In the age of Slack and WhatApp it’s a bit crazy that you need a 45 minutes’ webinar to explain the benefits of connecting groups of professionals…

The pre-op surgical team huddle is a game-changer. It is also impossible to sustain. — An overwhelming majority of surgical team members report communication challenges We talked to 90 perioperative clinicians and stakeholders. Nurses, anesthesiologists, surgeons, scrub technologists, vendor reps, intra-op monitoring, residents, fellows. Over 94% reported challenges with perioperative communication. These challenges result in miscommunication errors, delays, waste and stress. They also impact patient outcomes.

Four facts and three predictions — Fact 1: It has been over ten years since the last disruption in surgical patient safety. The last disruption was something that many people assumed was already happening. A 19 questions paper checklist that assures the basic stuff: that the team members introduce themselves, that it’s the right patient, the right procedure, the right limb. …

Timeline of electronic health record systems in US Hospitals — In most modern health systems, the clinicians’ digital experience is dominated by the Electronic Health Record system (EHR). Clinicians (i.e. health professionals that care for patients — including physicians, nurses, nurse practitioners, physician assistants and others) spend hours managing and documenting clinical processes on these systems. …

From Software Development to Surgery — “The word “silo” does not just refer to a physical structure or organization (such as a department). It can also be a state of mind. Silos exist in structures. But they exist in our minds and social groups too. Silos breed tribalism. But they can also go hand in hand…

If you ride the New York Metro-North Harlem line from Grand Central station these days, you will see the NYU Langone Health signs flaunting the hospital’s “A” rating for patient safety dominating the station billboards. This is great. …