Timeline of electronic health record systems in US Hospitals — In most modern health systems, the clinicians’ digital experience is dominated by the Electronic Health Record system (EHR). Clinicians (i.e. health professionals that care for patients — including physicians, nurses, nurse practitioners, physician assistants and others) spend hours managing and documenting clinical processes on these systems. …

From Software Development to Surgery — “The word “silo” does not just refer to a physical structure or organization (such as a department). It can also be a state of mind. Silos exist in structures. But they exist in our minds and social groups too. Silos breed tribalism. But they can also go hand in hand…

If you ride the New York Metro-North Harlem line from Grand Central station these days, you will see the NYU Langone Health signs flaunting the hospital’s “A” rating for patient safety dominating the station billboards. This is great. …

Synchronous vs. Asynchronous Collaboration Over dinner, I had a conversation with my kid on how asynchronous communication took over our lives. “We didn’t always have text messages, you know”, I told her. “So you only had WhatsApp?”, she scoffed. “We actually had to talk to someone every time we wanted to say something”. The…

Bringing surgical teams closer to patients — How can surgery be safer and more efficient? By bringing the surgeon and the surgical team closer to the patient, earlier. Or “shifting left”. Isn’t “shifting left” a tech thing? “Shifting left” is a software development term coined in 2001. …

In the coming decade, the demand for surgical procedures is expected to continue growing. Advances in surgery create opportunities to improve the quality of life in ways that were not imaginable before, and as the population ages, more surgery is needed. Hips and knees need to be replaced; spines and…

On my first job interview after graduating from university I was asked what would be the worst thing in a manager. “If they don’t give me any feedback” was my very definitive answer. Feedback is the essence of two way communication…right? Well, it is easier to say that feedback is…

I have recently said goodbye to my friends at Quali to start a new company (thank you Qualians for your incredible support! I miss you all). After almost 15 years in automation, agile and Devops, I return to my original field of biomedical engineering. I hope to apply what I’ve…

From Zero Bug Policy to Addressing Product Ideas — Some years ago we adopted Zero Bug Policy. The idea behind Zero Bug Policy is eliminating the typical unmanageable bug backlog every product secretly carries. Once any bug is reported, we decide if we fix it immediately (in the current or coming development cycle), or not. If we decide not…